Majid Mirza

Majid Mirza is an experienced operations and customer support leader with a robust background in managing diverse teams and enhancing client satisfaction. Currently serving as Manager of Customer Support Services & Revenue at Eighteen since February 2018, Majid oversees operations management. Prior experience includes a managerial role at MTBC, where responsibilities encompassed client onboarding and retention, and a decade at S&P Global Market Intelligence, where Majid progressed from Analyst to Operations Manager, executing departmental goals in collaboration with global teams and focusing on talent management systems. Majid holds an M.B.A. in Finance from Preston University and a Bachelor's Degree in Accounting from the University of the Punjab.