John L. Cowan

John L. Cowan is an experienced professional in customer service and administration with a focus on medical device logistics and office management. Currently serving as a Call Center Representative at Eisenhower Health since August 2023, John previously worked as a Customer Service Specialist at Iridex, where responsibilities included processing Purchase Orders and ensuring compliance with regulatory requirements. Other key roles include Sr. Office Administrator for the City of San José and Office Administrator/Bookkeeper at Actineon. With a strong background in financial management, John held various positions at Norman S. Wright Mechanical Equipment Corporation and Foothill Securities, Inc., honing skills in accounts payable and commission tracking. John holds a Bachelor’s Degree in Business Administration/Management from California State University, Chico, along with two Associate’s Degrees in Business Administration from Sierra College and Foothill College.