Tarek Abouzeid

Tarek Abouzeid is an experienced customer service professional, currently serving as the Assistant Manager of Customer Service at ekar since January 2019. In this role, Tarek has overseen daily operations, managed escalations through the Zendesk CRM system, and supervised a team of 15 customer service personnel, enhancing service efficiency and team performance. Prior experience includes positions as Team Lead in Customer Service at ekar, a Customer Service/Data Analyst at Team Express Services LLC, and an Accountant at Ahdaf for development and tourism and Winners Dist. Co. Tarek holds a degree from the Faculty of Commerce in Alexandria, completed between 2006 and 2011.