Susanne Milton

Susanne Milton is an experienced professional with a diverse background in organizational development and administrative roles. Currently, Susanne serves as Förändringsledare at Ekerö kommun, focusing on process optimization through digitalization and automation, as well as project and change management. Previously, as Kontaktcenterchef, Susanne established and managed a new municipal contact center, overseeing its operations and development. Earlier experience includes serving as Administrativ chef at Trygga Hem Skandinavien AB, where Susanne handled leadership, personnel, customer service, and administrative functions. Susanne's career began in various roles such as Projektadministratör at Pfizer and Ekonomiassistent at Skansen KRonan, among others. Susanne's educational background includes multiple degrees in business economics from Mälardalen University and earlier training in economics.