Jackrin Walsh is an experienced professional with a background in clinical research and product support. Currently serving as a Clinical Research Associate at Eko since January 2022, Jackrin previously worked at Stitch Fix as a Styling Support Lead and at HealthTap in various roles including Product Support Manager and Customer Success Specialist. In these positions, Jackrin successfully managed teams, improved ticket handling processes, and significantly enhanced customer satisfaction metrics. Additional experience includes roles as a Project Estimator at Vivax Pros, Engineer at Warwick Hotels and Resorts, Engineering Research Intern with the US Army Construction Engineering Research Laboratory, and Data Management Intern at Tana-Tex Inc. Jackrin earned a Bachelor of Science in Civil Engineering from the University of Illinois Urbana-Champaign in 2017.