Nataša Pjevac Vukšić

Natalia Olievschi is a customer service and logistics specialist currently employed at Menarini Stemline since March 2024. Previously, Natalia worked at Catalent Pharma Solutions as a Customer Service Representative from October 2021 to March 2024, managing over 500 orders monthly and developing training programs for team members. At Katoen Natie, Natalia served as Customer Service Team Lead from April 2015 to June 2020, where significant improvements were achieved, including an 87% reduction in customer complaints. Additionally, Natalia has extensive experience as a Customer Service Representative, handling diverse client portfolios and training staff on data entry processes. Academically, Natalia holds a Master of Science in Procurement, Logistics and Supply Chain Management from The University of Salford, along with a Master’s degree in Economics and Organization of Hotel Services and a Bachelor’s degree in Business and Administration from Universitatea de Stat din Moldova.