El Conquistador Tucson, A Hilton Resort
Shelby Francom has extensive experience in the hospitality industry, currently serving as General Manager at El Conquistador Tucson, A Hilton Resort since August 2019, where responsibilities include enhancing guest and associate satisfaction, driving revenue, and ensuring brand standards. Previously, Shelby held key positions such as Director of Hotel Operations at HEI Hotels & Resorts and Director of Operations at Marriott Buttes, focusing on profitability and service excellence. Additional roles include Director of Food & Beverage Operations and Director of Banquets at Marriott International, as well as Vice President at Yakool Hotel Supplies America, where Shelby facilitated trade between suppliers and hotels. With a career spanning over two decades, Shelby's expertise encompasses all facets of hotel and food and beverage management, aimed at delivering exceptional guest experiences and operational efficiency.
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El Conquistador Tucson, A Hilton Resort
Situated at the foot of Pusch Ridge in spectacular Oro Valley, El Conquistador Tucson world-class resort offers an ideal mix of indoor and outdoor activities and venues paired with a AAA Four Diamond rating for the past 34 consecutive years. The resort has embraced a culture that is Uniquely Southwest – and it manifests throughout your experience, including cuisine that has generational influence from its associates and a dedicated gallery space – The Artist’s Nest – that showcases a portfolio from a local artist each month. El Conquistador's recent renovation features spacious guest rooms each offering private outdoor space and breathtaking views. Add horseback riding, hiking, golf, tennis, and a spa, and you’ll be rewarded with an unmatched desert experience you won’t soon forget.