Jimena Reátegui Arnillas

Jimena Reátegui Arnillas is a highly experienced Digital Product Manager at El Corte Inglés and an Adjunct Professor at IE School of Science and Technology, where Jimena mentors students in a Human-Centered Design approach for the Master in Customer Experience and Innovation. Previously, Jimena served as Digital Customer Experience Design Lead and Digital Product Owner at Iberia, focusing on enhancing digital customer experiences through cross-functional collaboration. Jimena's background includes roles in marketing and communications management at Volvo Group Peru and a digital marketing specialist position at Volvo Trucks, complemented by strategic analytical experience at Telefónica. Jimena holds multiple degrees, including a Master's in Customer Experience and Innovation from IE Business School, and has cultivated expertise in marketing strategy, digital product development, and customer engagement throughout a multifaceted career.