Akash Shinde is a seasoned IT professional with extensive experience in technical support and customer operations. Currently serving as a Senior Support Engineer at Elastic since February 2022, Akash previously held various roles at Cloudera from July 2018 to February 2022, including Senior Customer Operations Engineer and Customer Operations Engineer. Akash's career began at ESDS Software Solution Pvt Ltd., where responsibilities included a Junior Technical Associate position from August 2016 to June 2018. Akash holds a Bachelor of Engineering degree in Information Technology from Savitribai Phule Pune University, earned between 2012 and 2015.
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