Mike Wong is a Senior Customer Engineer at Elastic and a skilled voice actor, bringing a strong focus on customer service and technology to their diverse career. Previously, they served as the Studio Production Manager at Pyper Paul + Kenney, overseeing production coordination and visual effects for television commercials. Mike's experience also includes roles as a Principal Support Engineer at Elastic and Head of Customer Support Services at Swiftype, where they defined support procedures and managed technical escalations. Their educational background includes studies in Digital Art and Multimedia Web Development from institutions like Stetson University and Clark Computer Career Institute.
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