Nikolina Shepherd

Nikolina Shepherd currently serves as a Senior Operations Manager and Senior Resource Manager for the Asia Pacific and Japan (APJ) region at Elastic, a position held since September 2021. Prior to this role, Nikolina was with ServiceNow as the Professional Services Resource Manager Lead for APJ from April 2017 to August 2021. Previous experience includes a National Resource Manager position at KPMG Australia, and a Resource Manager role at Commonwealth Bank. Nikolina's career also encompasses significant positions at Teradata, IBM Global Business Services, Optus, and Vodafone, where expertise in resource management and workforce planning was developed. Educational credentials include a Bachelor of Science degree from Macquarie University and a high school diploma from Mount Carmel Catholic College, Varroville.