RH

Robert Heppe

Senior Support Engineer at Elastic

Robert Heppe is a seasoned professional with extensive experience in network security, Linux system administration, and product development. Currently serving as a Senior Support Engineer at Elastic since December 2023, Robert previously held various significant positions, including Sr. Tactical Product Developer and DevOps Linux/Elasticsearch Engineer at Proficio from July 2017 to August 2023. Robert's background also includes roles such as System Analyst II at CliniComp, Intl., Technical Support Engineer at Websense, and Tier II Technical Support Engineer at Barracuda Networks, where proficiency in network troubleshooting and customer support was demonstrated. Robert has a strong foundation in the health technology sector, complemented by an entrepreneurial background as the Owner/Operator of 3D Motion Training. Educational qualifications include a Master of Arts and a Bachelor of Science in Kinesiology and Exercise Science from San Jose State University. Areas of interest encompass OSSEC/Wazuh and Elasticsearch & ELK.

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