Mikael Chen

Mikael "Tai" Chen is an experienced technical writer and web content specialist currently employed at Elavon, Inc. since April 2019, where collaboration with engineering and product teams in an Agile SCRUM environment has focused on developing RESTful API documentation for SaaS. Previous roles include technical writing and QA analysis at Revegy, Inc., software QA engineering at Blue Ridge Technologies, and market analysis at Turner Broadcasting System and Cox Media Group, among others. Educational credentials consist of a B.S. in Psychology from the University of Central Florida and further studies at Gwinnett Technical College and the University of Florida. Expertise spans technical documentation, content management systems, audience research, and software quality assurance.