Sonia Verma

Sonia Verma is an experienced content designer and senior technical writer currently employed at Elavon, Inc. since January 2019, where responsibilities include developing content and previously creating developer documentation for a card-not-present fraud prevention product. Prior experience includes roles as a senior information developer at Veritas Technologies LLC, focusing on backup and storage products, and at Avaya, where various products within the Avaya one-X® portfolio were supported. Earlier positions at Mediawide involved technical writing for user manuals, and positions at Indo-Global Social Service Society and CASA involved project management and documentation. Sonia holds an MS in Technical Communication Management from Mercer University and an MBA in Social Sciences from the Xavier Institute of Social Service.