Brad Edwards has a diverse work experience spanning across multiple companies and roles. Brad started their career at Connecting Point Computer Center as a Sales Manager, where they supervised the sales floor and staff, assisted customers, and coordinated sales promotions.
Brad then joined Novell, where they had multiple roles. As a Technical Support Engineer, they provided telephone and online technical support, tested products, and wrote documentation for support databases. Brad later served as a Documentation Tester, where they performed technical edits of documentation and validated builds of online and printed manuals. Brad also worked as a Technical Writer, producing technical and marketing documentation, leading projects, and developing user documentation, sales guides, and product flyers.
Next, Brad worked at Symantec (acquired Altiris) as an Information Developer and later as an Information Development Manager and Project Manager. Brad managed projects for producing documentation, coordinated international teams, and worked with third-party partners. Brad developed and published online and printed content such as end-user guides, white papers, tutorials, and internal training documentation.
Brad then joined AccessData as a Project Manager, Documentation Manager, and Senior Technical Writer. Brad managed projects for developing documentation for software products, coordinated cross-functional teams, and defined and managed project requirements, schedule, and resources. Brad also had a dual role as a QA Engineer, planning and executing software testing projects.
Their most recent role is at ELB Learning, where they serve as a Project Manager. Brad manages an international portfolio of projects for developing custom eLearning, coordinates cross-functional teams, and acts as the primary point of contact for external clients.
Brad Edwards attended University High School, although no specific degree or field of study is mentioned. After completing high school, they went on to study at Brigham Young University. At this university, Brad pursued a Bachelor of Science degree with a major in Psychology and a minor in English. No information is given regarding the specific years of enrollment or completion for either educational institution.
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