Charles Bradnan-Ritchie

Charles Bradnan-Ritchie has a diverse range of work experience. Charles started their career as a Copy Operator at OCE Business Services in 2010, where they gained experience troubleshooting network, hardware, and software issues. Charles later became a Night Shift Supervisor, taking on additional responsibilities such as building and training the night shift team.

In 2013, Charles joined Canon Business Process Services as a Records Center Quality Control Lead. Charles created processes for records quality control and high-volume digitization projects, significantly improving output and accuracy. Charles also worked as a Records Coordinator, leading the development of specialized software and overseeing the rollout of new MFD copiers.

Charles then transitioned to ezCater in 2016 as a Sales Executive. Charles achieved rapid success, generating significant revenue and collaborating with the VP of Sales to develop lead generation techniques. Charles later joined Safr: Ridesharing for Women as the Head of Product & Ops, playing a crucial role in establishing departments and managing product, customer service, and driver operations.

In 2017, Charles joined MarketMuse as a Senior Customer Success Specialist and later became a Customer Success Engineer. Charles managed a book of business, helping clients incorporate the MarketMuse platform into their content workflows and reducing onboarding time.

Most recently, Charles joined Tank Utility in 2019 as the Head of Operations. In this role, they reduced costs, improved installation success rates, and managed contracts. Charles also served as a Program Manager, overseeing a team of contractors and managing installation and maintenance contracts.

Charles is currently working at Electric Hydrogen as a Business System Analyst, contributing to the company's mission of decarbonizing industrial sectors.

Charles Bradnan-Ritchie attended The College of Wooster from 2005 to 2009, where they obtained a Bachelor's degree in Philosophy. In 2015, they briefly attended the Startup Institute for Account Management. Additionally, they have a certification in A+ from CompTIA, but the specific month and year of obtaining it are not provided.