Cathy Dickerson has extensive experience in customer service and operations management, spanning over three decades across multiple companies. Currently serving as a Customer Service Team Lead at Momentive since July 2019, Dickerson has also held various roles at Electrolux Home, including Fulfillment Analyst and Customer Service Manager. Additional experience includes supervising customer service teams at 3M, where responsibilities encompassed handling complex inquiries and managing order processing projects. Dickerson's career began at Oatey Company, where managerial roles involved consolidating customer service departments and overseeing staff. Early career experience includes roles at First Merit Bank, focusing on consumer credit processing and banking operations. Dickerson attended Lorain County Community College, studying Business from 1973 to 1975.
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