Andreas Dessecker

VP Customer Care BA Laundry at Electrolux Professional

Andreas Dessecker has over 30 years of professional experience. Andreas started their career as a Trainee Kommunikationselektroniker at Wandel & Goltermann and later worked as an Office Assistant & Technical Support at Elektro Dessecker / Haasis Elektrohaus GmbH. In 2000, they joined Electrolux Professional where they held various roles including Office & Marketing Manager, Service Manager, Technical Area Manager, Global Service Development Manager, Global Field Service Operations Director, and Customer Care Manager. In their most recent role as VP Customer Care, they are responsible for the Global Customer Care Strategy within the Business Unit Laundry. Throughout their career, Andreas has exhibited strategic consulting skills, built up networks of regional service managers, and led global service operations. Andreas'sexpertise lies in the Aftermarket & Customer Satisfaction Team and they have extensive experience in the food, laundry, and beverage industries.

Andreas Dessecker earned a degree in Betriebswirt d.H. from Institut für Technik der Betriebsführung im Handwerk (ITB) Karlsruhe from 1995 to 1997.

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Timeline

  • VP Customer Care BA Laundry

    July, 2022 - present

  • Global Field Service Operations Director

    January, 2017

  • Customer Care Manager BU Laundry (global)

    January, 2013

  • Service Development Manager Laundry & Food Service Equipment

    September, 2010

  • Technical Area Manager Importers Europe

    April, 2009

  • Servicemanager

    2007

  • Global Service Development Manager

    2000