Sharyn Jacob

Sharyn Jacob has over three decades of experience in customer service and management, currently serving as the Head of Contact Centre for Electrolux Group in Australia and New Zealand since September 2001. Sharyn has held various leadership positions within Electrolux, including Contact Centre Manager and Acting National Customer Care Manager. Previous roles include Teleclassified Operator at Manawatu Evening Standard, Customer Service Supervisor at Nestlé, and Sales Team Manager at Telstra. Sharyn began a career in customer service with roles at Linde Gas Pty Ltd, Red Rooster, and Venture Stores. Sharyn holds a Diploma in Leadership and Management from TAFE NSW and a Certificate IV in Telecommunications - Customer Contact from Navitas Workforce Solutions.