Rekha Menon is an experienced professional in customer service and operations, currently serving as the Head of Customer Service and KYC at Electronic Cash and Payments Solutions Pte Ltd. since October 2018. Previously held senior managerial roles at Payism Global and Airtel Enterprise Services, focusing on enhancing revenue and customer retention. Rekha's career spans several organizations, including Reliance Communications and HDFC, where notable achievements include resolving complex issues as TN coordinator and receiving positive testimonials from significant clients. Rekha holds a Bachelor of Arts in English Literature from Madras University, a Post Graduate Diploma in Business Administration from Symbiosis Institute of Management Studies, and a Diploma in Travel & Tourism Management from Trade Wings Institute of Management.
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