Tina Kirby

Tina has a great deal of experience in customer service and support. She originally worked in the healthcare sector as a Customer Services Manager and Customer Liaison Manager. Tina is currently responsible for the day-to-day management, support, and leadership of the Service Helpdesk team. She administers and oversees 100 percent of the service desk administration and case management, including call support, scheduling Field Engineers and Flexible Support Technicians, onsite service requests, preventative maintenance, quotations, and workshop repairs. Tina is a good listener and will always do her best to help and support her clients and colleagues. She understands that what might be a small issue to them may be a major headache for them.