Eric Danner has a diverse work experience in various industries, starting with their current role as the Chief Operating Officer at Elektrafi. In this role, they are focused on bringing fast and reliable broadband to rural areas, working to bridge the digital divide and provide high-speed internet service to everyone.
Prior to their current position, Eric worked at Zayo Group from 2017 to 2021. Eric held various roles during their tenure, including Vice President - Cloud / General Manager, Director of Operations - Cloud/Security, Director of Service Delivery - Cloud/Security, and Sr. Manager - Customer Operations. In these roles, Eric was responsible for overseeing service delivery, service management, procurement, and inventory functions. Eric also focused on streamlining processes, improving customer experience, and enhancing sales.
Before joining Zayo Group, Eric worked at Integra from 2015 to 2017, where they held the position of Sr. Manager - Customer Operations. Eric also served as the Manager - Customer Operations for a short period of time. In these roles, Eric managed multiple teams and prioritized providing excellent customer service and quick repair times.
From 2010 to 2015, Eric worked at Level 3 Communications, where they held the roles of Global Network Operations Center Manager and Network Engineer/Tier II. Eric managed a team of technicians and troubleshooted IP network issues, dealing with protocols such as MPLS, BGP, and Frame Relay.
Eric's earlier work experience includes roles at Amgen as a Jr Systems Engineer, TIAA-CREF as a Tier I Help desk support, Fred Koch Accounting as a Desktop Support technician, and Ash Bridge Media as a Media Consultant. In these positions, they gained experience in systems engineering, IT support, and media advertising.
Throughout their career, Eric Danner has demonstrated strong leadership, a focus on improving customer experience, and expertise in telecommunications and network operations.
Eric Danner completed their Bachelor of Engineering (BE) in Computer Science from Westwood College - Denver North, from the years 2006 to 2009. Prior to this, there is no available information on their education. In 2019, they obtained the certification of Certified SAFe® 4 Scrum Master from Scaled Agile Inc.
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