Damien Roberts

Service Excellence Lead at Element Fleet Management

Damien Roberts has experience working at Element Fleet Management since November 2011. In their role as a Service Excellence Lead, Damien leads service recovery projects and promotes a Service Quality Mindset. Prior to this role, Damien worked at PHH Arval as a Budget Truck Roadside Assistance Call Agent. Currently pursuing a Bachelor of Business Administration at the University of Maryland Global Campus, Damien's expertise lies in fleet management, customer service, and strategic planning.

Links

Timeline

  • Service Excellence Lead

    August, 2023 - present

  • Team Lead - Fleet Partnership Solutions

    November, 2022

  • FPS Partner

    April, 2016

  • Total Fleet Advanced Liason

    November, 2011