Kalley Lee is an experienced Inside Service Engineer at Element Technologies, LLC, with a strong background in providing technical assistance and support for information technology issues. Responsibilities include responding to user requests, tracking issues to resolution, and acting as a liaison between customers and technical teams. Prior experience includes roles as a PC Support Specialist at Tolomatic, a Deployment Operation Center Analyst at IBM, and a System Support Technician during a work-study program at ITT Technical Institute. Kalley holds an Associate's degree in Network System Administration focused on Information Technology in Cyber Security from ITT Technical Institute and an Associate's degree in Computer Animation & Design from Academy College.
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