Brian Tsu has a diverse range of work experience in technical support and customer support engineering roles. Brian currently works as a Customer Support Engineer at Elementary. Prior to this, they were a Product Support Engineer at Cylance Inc. for five years. Before that, they worked as a Technical Support Analyst II at Awarepoint, providing technical support for real-time locating and temperature monitoring systems. Brian also worked as a Tech Support Analyst at Websense, focusing on multi-platform internet filtering deployments. Brian started their career as a Sr. Tech Support Engineer at M86 Security, where they provided technical support for Linux-based internet security appliances and managed customer relationships for high-value accounts.
Brian Tsu graduated from UC Irvine in 2004 with a Bachelor's degree in Computer Engineering.
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