Oren Zafrany

Oren Zafrany currently serves as the Global Tier 1 Group Manager of Customer Experience at Elementor, overseeing cross-company crisis and incident management processes and leading various project plans related to customer experience. Prior to this role, Oren was the Head of Claims and Investigations at the Israeli Ministry of Defense, where responsibilities included strategic goal setting, project management, and the implementation of operational policies. Oren's career in the Israel Defense Forces as the Head of Investigations and Intelligence involved managing and training a team of 40-50 personnel focused on investigation and intelligence operations. Oren holds a Bachelor's degree in Law from Bar-Ilan University and a Master's degree in Law from The College of Management Academic Studies.