Ronan B.

Customer Care Team Lead

Ronan B. currently serves as the Customer Care Team Lead at ELEMIS and as a Locum Dispenser at Locumprime, both positions held since late 2025. Previously, Ronan was the Customer Service Manager at PillTime from September 2018 to November 2025, overseeing customer support operations across various channels and leading frontline teams to enhance patient experiences. Ronan's responsibilities included team coordination, performance management, and productivity tracking. Prior experience includes roles such as Customer & Clinical Support Team Leader and Senior Customer Care Advisor at PillTime, as well as a Crew Trainer at McDonald's from December 2016 to September 2018. Ronan completed education at Henbury Secondary from 2010 to 2015.

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