Gregory Mills

Gregory Mills is a seasoned professional in user experience design, currently serving as User Experience Lead at Elephant Insurance since January 2017. Mills has a strong background in implementing user research and A/B testing to enhance online conversion and usability. Previously, Mills held roles including User Experience Coordinator, Web Coordinator, and Inside Sales Agent at Elephant Insurance, where responsibilities included designing customer journeys, collaborating with development teams, and providing customer service. Prior experience includes positions at Anthem, Inc. as Associate Development Expert and Customer Service Representative II, as well as a Customer Service Representative role at the Veterinary Emergency and Specialty Center. Mills holds an Associate's degree in Business Administration and Management from John Tyler Community College, completed in 2017.