Joe Morales

Joe Morales is an experienced professional in provider services management, currently serving as Provider Services Manager II at Elevance Health since June 2022. In this role, Joe leads a team of over 20 Provider Services experts within the GBD Medicare space, consistently achieving top performance ratings within the organization. Prior to this, Joe held multiple positions at Anthem, Inc., including Provider Services Manager and Manager I in Customer Care for the Government Business Division Group Retiree Solutions. Joe's career at Anthem began in 2013 as a Customer Service Representative III, where responsibilities included supporting Medicare Advantage benefits and claims inquiries, mentoring team members, and facilitating team meetings. Education was pursued at Moraine Park Technical College.