Roger Chiu

Roger Chiu serves as the Vice President of Strategy and Innovation at Elevance Health, where responsibilities include leading operational excellence for Carelon Specialty Pharmacy and Advanced Home Delivery. Prior to this role, Roger held the position of Vice President of Customer Experience Enablement at Medly, overseeing third-party customer experience products and implementing the Customer Experience program. Roger's tenure at Cigna included various senior director roles, focusing on pharmacy business analytics, operations strategic analytics, and contact center workforce management, with a strong emphasis on data-driven strategy. Earlier experience at Accredo Specialty Pharmacy involved launching a data analytics department, while an early career as a Research Scientist at Sigma Aldrich centered on lentiviral particle automation. Roger Chiu earned a Bachelor of Science degree in Microbiology and Chemistry from the University of Illinois Urbana-Champaign.