Shannon Fristensky

Shannon Fristensky is an experienced healthcare professional currently serving as a Provider Relationship Account Manager Sr. at Elevance Health since November 2022. Prior to this role, Shannon held the position of Patient Experience Manager at Centura Health, St. Anthony's Hospital, and served as Director of Service Excellence at Denver Health from 2015 to 2019. At Baptist Memorial Health Care, Shannon worked as the Director of Marketing and Patient Experience, leading service excellence initiatives and collaborating with senior leadership to enhance patient satisfaction. Additionally, Shannon has experience as a Marketing Instructor and held various roles related to business development. Shannon earned a Master's Degree in Sport and Leisure Commerce/Human Movement Sciences Education from the University of Memphis and a Bachelor's Degree in Hotel and Resort Management from the University of North Carolina at Greensboro.