Connie Valencia

Connie Valencia, MBA, PMP, CIA, currently serves as Chief Operating Officer at Elevate since October 2024, focusing on developing scalable operational processes and leveraging AI for client service delivery. Previously, Connie held the same role at Hayden AI from June 2022 to October 2024, leading the company's transition to a scalable operating system while successfully securing Series C funding and deploying over 1,300 devices. With extensive experience in process improvement and operational leadership across various companies including FirstService, Office Depot, and Grant Thornton, Connie has demonstrated a strong capability in managing cross-functional teams and implementing strategic initiatives. Academic credentials include an MBA from Florida Atlantic University and a Bachelor of Business Administration in Accounting from the University of Wisconsin-Milwaukee.