Eric Davidson

Eric is an accomplished leader in analytics with 20 years of experience in the contact center and BPO space. His career developed with specialized roles in analytics and business intelligence solutions, process improvement, and management support. He has held previous roles with CenturyLink (formerly Qwest Communications), FirstBank, Xerox Corporation (formerly ESM), and Pearson. Eric has partnered with industry leading data scientists, engineers, and software developers to design business intelligence solutions for fortune 100 clients including General Motors, General Electric, and Bank of America, as well as large academic partnerships.

In his current role with Unbridled, Eric leads the Business Insights, Workforce Management, Quality Assurance, Project Management, and Technology teams. He is actively engaged with client partnerships and the internal leadership team for his adept ability to collate disparate data and deliver actionable business insights that drive optimization and process improvement. Eric lives in Denver, CO.