Jamie Frazell

Jamie Frazell has extensive experience in customer service and coaching roles. From 2017 to present, they have worked at Elevation Connect as a Customer Service Team Lead, where they provide training and support to a team of 23 agents and maintain customer service quality. From 2014 to 2017, Jamie worked at Conduent as a Customer Care Coach, monitoring calls for compliance and improvement. Prior to that, from 2011 to 2014, they worked at ESM as a Quality Assurance Analyst, monitoring calls and improving agent skills, and also as a Flex Education Consultant, handling calls and cross-training on multiple accounts. From 2005 to 2011, Jamie worked at Lincoln Educational Services as an Admissions Coordinator and New Student Advisor, focusing on customer service and administrative tasks.

Jamie Frazell obtained a High School Diploma from Denver City High School. There is no information available regarding the start and end year of their education at this institution, or the field of study pursued.