Elevation Labs
Shannon Johnston is a Customer Support Operations Manager at Elevation Labs since September 2018, where responsibilities include creating training documents for operations processes and collaborating with internal teams to enhance efficiency. Previously, Shannon served as a Senior Account Manager and Account Manager, advocating for clients while balancing company values and managing account expectations. Prior experience includes roles as General Manager and Key Account Representative at Vernon Steel Inc from April 1999 to September 2018. Currently pursuing a Bachelor's degree in Business Administration and Management at Brigham Young University - Idaho, expected to graduate in May 2026.
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Elevation Labs
Elevation Labs is comprised of three unique companies focused on serving brands in the beauty and personal care markets. Each company brings differentiated capabilities and years of experience formulating award-winning products for our valued customers. From sea-level to a mile-high, the three organizations share a common set of core values focusedon exceptional product quality, breakthrough innovation, fast & reliable speed to market, and an unwavering commitment to solving our customers’ challenges in a transparent and collaborative manner.