Eleven Software
With nearly 20 years of experience in support and operations roles, Shawn leads the charge towards inspired service and customer satisfaction at Eleven. Prior to Eleven, Shawn served as VP of Support, IT Operations and Development at Dotster and Senior Director of Support and Hosted Operations at WebTrends. At KC Distance Learning and K12, he built the contact center from the ground up. He is known for being a leader of change, understanding and managing risk, and turning disorganized processes into world-class systems.
Shawn holds a BA in Computer Science from Harding University.
This person is not in any teams
This person is not in any offices
Eleven Software
Develops and delivers technologies to hospitality and healthcare industries to deliver high-performance Wi-Fi across all devices, locations and providers.Eleven pioneered cloud-based guest Wi-Fi management software for the hospitality industry in 2002. Today, thousands of companies across multiple industries trust Eleven to keep more than 9 millionguests connected every month.Their experienced and professional customer success team is committed to helping customers win with Wi-Fi. With 99.9% uptime, 24/7 support, and deep industry experience,