Eleveo
Derek Faulkner is a seasoned IT professional with extensive experience in technical support and systems administration. Currently serving as a Senior Support Engineer at Eleveo since December 2017, Derek has previously held roles including Linux Administrator at Broadcast Music, Inc. from December 2015 to December 2017, and Lead Installation Engineer at ZOOM International from November 2012 to December 2015. Derek's career began in desktop support roles at Stringfellow Technology Group and Dell between 2010 and 2012. Derek holds a Diploma in Microcomputer Specialist from Tennessee Technology Center at Murfreesboro, earned in 2010.
Eleveo
Elevēo was formed to provide simplified solutions for complex contact center problems. Our products provide only features needed to elevate contact center operations & processes, are built using modern frameworks and cloud native technologies to scale or be hosted anywhere. Elevēo products are birthed from ZOOM International with its rich WFOhistory, award-winning products, exceptional delivery & reputation for world-class service.