Alison Crawford

Customer Support Manager at Elfin Market

Alison Crawford has a diverse work experience spanning multiple industries. Alison started their career as a Customer Service Advisor for MBNA, where they handled complaints and managed incoming calls regarding debt and payments. Alison then served as a Teacher at various institutions, including Timestep Dance School, Liverpool Media Academy, and Edge Hill University, where they taught acting, singing, and applied theatre theory. Alison also worked as an Actress in the musical "Blood Brothers," playing various roles and handling their own travel and accommodation arrangements. In the hospitality industry, they worked as a General Manager, Trainer, and Server for Jennys Bar, Berry & Rye, and Furnivals Well, where they trained new staff, provided excellent customer service, and dealt with complaints. Alison also gained expertise in finance while working as a Customer Support Operator for Monzo Bank, where they advised customers on their banking needs and focused on disputes and account management. Alison'smost recent role is as a Customer Support Manager at Elfin Market, where they are responsible for handling customer inquiries, troubleshooting, managing accounts, and addressing complaints. Throughout their career, Alison has demonstrated strong customer service skills, problem-solving abilities, and a dedication to helping others.

Alison Crawford attended Liverpool Hope University from 2004 to 2007, where they pursued a degree in Creative & Performing Arts. Alison then enrolled in the Manchester School of Acting from 2009 to 2011, completing a 2-year Diploma program in Screen Acting. Additionally, they obtained a Bachelor of Arts (BA) in Performing Arts from Liverpool Hope University during the same period as their first degree.

Links

Previous companies

Edge Hill University logo

Timeline

  • Customer Support Manager

    February, 2021 - present