Crystal Calder

Crystal Calder is a Senior Manager at Eli Lilly and Company, where they oversee a team of 80 agents, ensuring exceptional customer support in the pharmaceutical sector. Previously, Crystal worked as an Enterprise Security Solutions Specialist at Smarttech247, successfully generating new business opportunities in cybersecurity. With a Bachelor's degree in Sociology from Ashford University, Crystal has demonstrated strong people management skills across various roles, including Operations Manager at Focus Services and Team Manager at Voxpro. Known for their ability to enhance customer experiences and meet sales targets, Crystal is a self-motivated professional with a proven track record of leadership in high-pressure environments.