At Elicit, we believe that Rebellious Thinking Creates Customer Brilliance.

We architect customer data- and technology-driven solutions to solve our clients’ most difficult customer problems. Our team of technologists (Geeks), data scientists (Nerds), and strategists (Suits) can help you transform your business into a more customer-obsessed and engaging brand. Our suite of services includes customer data and marketing technology strategy, advanced customer analytics and research, and business strategy tailored to each client. This cross-functional, collaborative approach to customer-centricity was recognized by MediaPost, who named Elicit the 2017 Agency of the Year in their first People-Based Marketing Awards.

Since Elicit was founded in 2009, we’ve partnered with a noteworthy list of clients that includes Southwest Airlines, McAfee, Galderma, HomeAway, Fossil, GameStop, Hospital Corporation of America (HCA), Sephora, BevMo!, and Pier 1 Imports. Our project work has also allowed us to collaborate with some of the best agency partners to create differentiated and customer-insight- driven solutions.

Our goal is and always will be to deliver stronger customer engagement and a thicker bottom line, but we also pride ourselves in being the kind of people our clients actually want to collaborate with. We were named the #8 Best Place to Work by Ad Age in 2016, and have a unique focus on talent collecting that operates under a live-where- you-want / work-where-we-do philosophy. This ensures we’re able to secure the best minds and personalities the country has to offer.

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Elicit, LLC

Mason Thelen

Mark Gonzales

Chuck Densinger

The Customer Strategy and Engagement team at Elicit, LLC focuses on devising and implementing strategies that enhance customer engagement and loyalty. This team collaborates with clients to understand and address their customer-related challenges by leveraging data-driven insights and advanced analytics. They create tailored business strategies and marketing technologies to foster a customer-obsessed culture, ultimately driving stronger engagement and increased profitability.

Customer Strategy and Engagement

Data Science and Analytics

Leadership Team

Customer Strategy and Engagement

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Other teams at Elicit, LLC

Data Science and Analytics

Leadership Team