Deepak Sai is a ServiceNow Lead with over 12 years of experience in IT Service Management and related fields. Currently serving as the ServiceNow ITSM Lead at Elifiatek, Deepak has previously held roles as a ServiceNow Developer at National Grid and a ServiceNow Consultant at Xerox. Deepak's educational background includes a Doctorate in Business Administration and Management from Westcliff University and multiple master's degrees in Information Technology and Computer Science. Additionally, Deepak is a certified ITIL® v4 Practitioner and serves on the Guest Band Committee at Calgary Stampede.
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