MS

Mikael Salminen

Service Delivery Manager at Elisa

Mikael Salminen is an experienced professional in the IT and service delivery sectors, currently serving as a Service Delivery Manager at Elisa since September 2023. Prior to this role, Mikael held positions such as Manager of Infrastructure Services at Kesko - K-Group, overseeing networks and vendor management, and Service Delivery Manager at Elisa Santa Monica Oy, where responsibilities included managing production and services for customers. Additional experience includes project and service management at Telia Inmics-Nebula, service delivery management at Provad Oy, and various ICT specialist roles at Tieto and Telia Finland. Mikael's career began in technical support and sales negotiation roles, demonstrating a solid foundation in customer service and IT support. Educational qualifications include multiple Bachelor's degrees in Information Technology, Computer Systems Networking and Telecommunications, and Data Processing from JAMK University of Applied Sciences.

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