Sufiya Choudhary is an HR Recruiter at Elite Co. since July 2023, with prior experience as a Sales Representative at Forever Living Products (India) from July 2022 to June 2023, where responsibilities included supporting customers through an email ticketing system and phone calls, as well as resolving complaints and queries. Before that, Sufiya worked as a Customer Service Representative at JioMart Digital from January 2022 to June 2022, excelling in addressing customer inquiries and improving follow-up systems, leading to a 10% increase in callbacks and achieving a high customer satisfaction rating. Sufiya holds a Master of Science in Information Technology from Bk Birla College Kalyan, completed between June 2019 and July 2021.
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