Elite Residential Concierge Inc.
Zinabu Kassa is an experienced professional who currently works as a Team Lead Manager at Elite Residential Concierge Inc. Previously, Zinabu held the position of Customer Experience Officer at Toronto Transit Commission (TTC) and Senior Accreditation Expert at the Ministry of Education in Ethiopia. Zinabu also has experience as a Lecturer at Gambella University. Zinabu holds a Master's degree in Law and Governance from Addis Ababa University and a degree in Social Science from Jimma University. Recently, Zinabu completed a Google Project Management degree at NPower Canada.
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Elite Residential Concierge Inc.
With over 50 years of management experience in delivering innovative solutions to resident-client security care, we aim at transforming the Security Industry and the ‘Way of Life’ of our clients. Exceptional customer service is the top priority in everything we do. Our family of over 500 professionally trained staff provide end-to-end concierge services as we assist our clients in whatever they need, from pet-care services to helping them with their groceries. You can trust us regardless of what part of the world you come from, we are here to help you. Our employees are respectful and sensitive to different cultures and religious practices. Using innovative security practices, we not only ensure that our residents are protected, we aim to go above and beyond to add the element of luxury to the boutique lifestyle living our clients desire.