Nataša Šarić Staničić

Natalia Olievschi is a skilled customer service and logistics specialist currently employed at Menarini Stemline since March 2024. Previously, Natalia worked as a Customer Service Representative at Catalent Pharma Solutions from October 2021 to March 2024, where responsibility included managing the order-to-cash flow for over 500 monthly orders and training team members on JD Edwards. Prior experience includes a role as Customer Service Team Lead at Katoen Natie from April 2015 to June 2020, where notable achievements included reducing customer complaints by 87% and leading a team managing a diverse portfolio of 64 clients. Early career highlights include serving as a Customer Service Representative at Katoen Natie, improving order processing time and customer satisfaction while training new staff. Natalia holds a Master of Science degree in Procurement, Logistics, and Supply Chain Management from The University of Salford (2020-2023) and has additional master's and bachelor's degrees in Economics and Business Administration from Universitatea de Stat din Moldova.