Emily Jacobsen

Emily Jacobsen is a skilled professional with experience in client access coordination and customer service across various organizations. Currently serving as the Client Access Team Coordinator and Manager Client Access Specialist at Ellie Mental Health since April 2021, Emily oversees team workflows, leads meetings, provides coaching, and optimizes efficiency through data monitoring. Prior to this role, Emily worked as a Client Access Specialist, where responsibilities included managing client waitlists and scheduling. Additional experience includes a Client Service Representative position at Baker Tilly US, assisting Navajo Nation members, and roles at Apple Leisure Group and Pick 'n Save, focusing on pricing, customer service, and operational support. Emily holds a Bachelor of Arts in English from the University of Wisconsin-Green Bay and a Project Management certificate from Lakeshore Technical College.