David S. Hills

David S. Hills is a seasoned professional with extensive experience in technical support and research roles. Currently serving as a Senior Product Support Analyst at Ellucian since August 2015, David has also worked as a Freelance Technical Literature Researcher for Article One Partners since July 2012, focusing on verifying legal claims through patent and non-patent literature. Previously, David held the position of Physical Sciences & Engineering Collection Development Librarian at George Washington University, where the role centered on providing access to information resources for researchers and students. Other notable experiences include working as a Freelance Research Librarian at Pearl.com, researching financial software issues, and holding various support roles at Intuit from 1995 to 2012, culminating in a position as Senior Support Operations Analyst. David S. Hills holds a Master’s degree in Information Sciences from Florida State University and a Bachelor’s degree in Physics from the University of Pittsburgh.