Victoria Reed

Victoria Reed, M.Ed., currently serves as the Senior Manager of Customer Education and Engagement at Ellucian, overseeing teams that design and implement customer education and engagement strategies for higher education institutions. Previously, Victoria managed Scaled Customer Success at Posit PBC, directing post-sale processes in the statistical software sector. Victoria also held the role of Manager of Customer Success at Pearson, leading a remote team across various states and driving product adoption through data analysis. Other notable positions include Virtual Instructional Coach at EdConnective and English Teacher at both İstanbul Şehir Üniversitesi and TED İSTANBUL KOLEJİ. Victoria holds a Master's degree in Education from Grand Canyon University and a Bachelor's degree from Morningside University.