Vinay Pratap Singh

Vinay Pratap Singh has extensive experience in guest services management, currently serving as Sr. Manager Guest Services at Elmwood Spa since July 2010. Responsibilities include overseeing a team of 29 staff, managing a $600,000 budget for the Customer Service department, conducting performance evaluations, addressing guest complaints, and collaborating with the Accounting department. Prior roles include Line Manager and Duty Manager at Elmwood Spa, Business Manager at The Vienna Review, and Assistant Restaurant Manager at Chaudhry OEG. Vinay's career began as a Sr. Front Office Clerk at the Imperial Riding School Vienna Hotel. Academically, Vinay holds an MBA in Management from Webster Vienna Private University, a Dipl. in International Hotel Management from Modul University Vienna, and a Bachelor’s Degree in Business from Delhi University.