Blake Hagenow, M.S. has a varied work experience that spans multiple industries. Their most recent position was as a Human Resources Generalist at Elo Touch Solutions starting in 2023. Prior to that, they worked as an RMA Specialist at the same company from 2022 to 2023.
Before joining Elo Touch Solutions, Blake held a role as a Senior Representative, Customer Service Operations at Cardinal Health from 2020 to 2022. In this position, they managed multiple client accounts, processed orders, and ran reports using Excel.
In 2019, Blake had multiple roles at Sitting Made Simple. They started as a Campus Ambassador, engaging in outreach and acting as a liaison between the company and student sitters. They then became a Marketing Intern, assisting with daily operational functions and social media posting. Finally, they served as a Relationships Associate, performing operational tasks and planning social media postings.
In 2019, Blake also worked as a Guest Services Ambassador at Delaware North, where they created a friendly environment for guests at Bridgestone Arena, provided customer service, and assisted with daily tasks.
Overall, Blake Hagenow, M.S. has developed a diverse skill set in human resources, customer service, operations, marketing, and event management throughout their work experience.
Blake Hagenow, M.S., received a Master of Science degree in Organizational Leadership from Middle Tennessee State University (MTSU) in 2020. Prior to that, they attended MTSU from 2015 to 2019, focusing on Business, Management, Marketing, and Related Support Services. In addition to their educational background, Blake obtained a certification in "Human Resources: Using Metrics to Drive HR Strategy" from LinkedIn in April 2020.
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